© 2023 by Ray Klien. Proudly created with Wix.com

Making an Appointment


Massage sessions are made by appointment only and may be scheduled over the phone by call or text or you may book online under the "Book Now" tab. 


Health history forms and policies and procedures will be given to clients to fill out and read at the beginning of their first session or may be emailed to fill out before coming to the session, in order to save time.


The massage practitioner will make a confirmation call/text the day before the scheduled appointment as a reminder of the date and time. If you are unavailable at the time the call is made, a voicemail will be left. The client is not required to call back, so long as the client still wishes to receive the scheduled session.

Arrival to Session


Please arrive to your scheduled session 10-15 minutes early to ensure you get the most from your session. This gives time to prepare for the session and discuss medical information.

Respect for Client Needs and Boundaries


I am happy to adjust pressure, temperature, music volume, focus on a specific area or move on to another area at your request.


The client will always be modestly draped throughout the massage session and may choose to leave on as much or as little clothing as needed for comfort, refuse any massage methods, stop massage at any time and is free to leave.


On occasion, an emotional response may occur. You may feel free to express these emotions in this safe, nonjudgmental environment, or may choose to request privacy or end the session. The client is in control.     

Scope of Practice


Massage Therapy is a profession in which the practitioner applies manual techniques with the intention of positively affecting the health and well-being of the client. 


Massage practitioners do not diagnose or prescribe for medical conditions nor are they allowed to provide treatment for a specific condition without a doctor's supervision.


The massage practitioner is required to refer you for diagnosis and to follow recommendations of your physician.

Informed Consent


Before each massage session, the treatment plan will be discussed.


During your first visit you will be asked to fill out a health history form. The last page of this form will involve a signed consent, stating that you have read, understand, and will comply with all massage policies and procedures and understand the purpose of massage and bodywork therapy.


Clients who have not been seen within a year, will also be asked to update this form by email or in office.

Confidentiality and Conversation


All discussion between the client and massage professional is strictly confidential.


If the client would like his/her information to be shared by the practitioner to another healthcare provider, family member, or friend, the client must fill out and sign a release of information form. This form may be revised by the client at any time upon request. 


I am happy to listen and share advice within my scope of practice.


The client may or may not choose to talk during the session.


Conversation initiated by the practitioner will be kept to a minimum and always be related to the massage session needs of the client.